Everything about how we collect, store, and protect your personal data is laid out here in full transparency.
Wj9 believes that your data belongs to you alone. We only retain what is strictly necessary to provide our services.
We only collect information that is strictly necessary to provide our services. No excess or unnecessary data is ever collected.
All your data is protected with 256-bit SSL encryption — stored in an environment as secure as a banking system.
You can view, update, or delete your data at any time. You have complete ownership and control over your personal information.
Wj9 never sells or transfers your personal data to advertisers or third parties. This is a firm policy we strictly uphold.
We are fully transparent about which cookies we use and why. All non-essential cookies are yours to control.
Your data is not kept indefinitely. Once it is no longer needed for the service, or upon your request, it will be deleted within the specified timeframe.
This Privacy Policy applies to all services and products on the wj9 platform. By using the platform, you agree to this policy.
Wj9 is a leading online gaming platform in Bangladesh. We believe privacy is a fundamental right — not something to be traded away for access to a service.
This Privacy Policy explains what information wj9 collects, why we collect it, how we use it, and what rights you have. We want you to use our platform with full knowledge and confidence.
This policy has been developed in accordance with international data protection standards (GDPR). We review this policy regularly and update it as needed.
Wj9 collects two types of information – what you provide directly and what is collected automatically.
Information you provide directly:
Automatically Collected Information:
Important: We never store your full payment card number or PIN. Payment details are processed directly through the payment gateway.
Wj9 uses collected data for specific, limited purposes. The table below provides a clear breakdown:
| Data Type | Purpose of Use | Basis |
|---|---|---|
| Name & Contact Information | Account management, support | Contractual Necessity |
| Identity Documents | KYC verification, age confirmation | Legal Obligation |
| Payment Information | Transaction Processing | Contractual Necessity |
| Gaming Activity | Service improvement, responsible gaming | Legitimate Interest |
| Device & Log Information | Security & Fraud Prevention | Legitimate Interest |
| Email address | Important Notifications | Contractual Necessity |
Your consent is obtained before sending any marketing or promotional communications. You may withdraw this consent at any time.
Wj9 does not retain your data indefinitely. Specific retention periods are defined for different types of information:
Once the retention period expires, data is permanently deleted or fully anonymized using secure methods.
Wj9 never sells your personal data. However, limited sharing may occur in certain specific circumstances:
All our third-party partners may only use your data for their designated purpose. They are not permitted to use it for their own ends or share it with others.
Cookies and similar technologies are used on the wj9 platform. Cookies are small text files stored in your browser.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Wj9 follows industry-leading standards to keep your data secure:
In the event of a data breach, we will notify the relevant authorities within 72 hours and promptly inform any affected users.
As a wj9 user, you have the following rights over your own data:
You have the right to know what information we hold about you at any time.
You can contact us to correct any inaccurate or outdated information.
Your data will be deleted upon request, unless we are required to retain it by law.
You have the right to download your data and transfer it elsewhere.
You may request that data processing be restricted in certain circumstances.
You may object to marketing communications or certain types of data processing.
To exercise any of these rights, email us at: support@wj9.biz – We will respond within 30 days.
The wj9 platform is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If a minor is found to have registered using false information, the account will be closed immediately and all associated data will be deleted.
If parents believe their child has registered on this platform, please contact us immediately.
The wj9 platform uses certain third-party services, such as payment gateways. These services operate under their own privacy policies.
Wj9 may update this Privacy Policy from time to time. Depending on the nature of the changes, we will:
Bookmark this page and check back occasionally. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints:
Our data protection team carefully reviews every request we receive. We are committed to treating any privacy concerns you have with the utmost seriousness.
For more information, visit our FAQ Page, Terms & Conditions and Responsible Gaming page.
Your privacy is our top priority at wj9. Register with confidence and enjoy world-class gaming.